Tune into this exciting new
episode of InTouch with Terri as Terri Ross is joined by
Charlie Winn, CRO of LIINE, the AI-Powered call tracking platform
that simplifies and improves how healthcare practices acquire new
patients.
In this episode Terri and Charlie
discuss:
- The most common reasons new leads
do not schedule the initial consultation?
- In your opinion and after reviewing
your analytics and listening to calls, what % of the time do you
feel the calls are good, and what % could use training
- What type of experience do you feel
one needs to excel at the front desk roll to be able to
successfully manage and convert leads effectively?
- How should someone answer questions
about pricing over the phone?
- What data you should be
measuring to assess the performance of your patient acquisition
funnel?
- Should you incentive your front
desk staff to care about converting more leads? If so, why isn’t it
part of their responsibility?
If you enjoyed this episode, and
are ready to create change and want to learn more about APX, please
visit
www.apxplatform.com or book a demo.
Make sure to like, share and leave a comment about what YOU would
like to learn more about.
Contact Terri
Ross